Then contact your credit card company, it may take some time before your refund is officially posted. If you have not received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our error.Īny item that is returned more than 30 days after delivery. If you need to exchange it for the same item, send us an email at and send your item to: (14715 W 64th Ave, Unit D, Arvada, CO 80004). We only replace items if they are defective or damaged. If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Only regular priced items may be refunded, sale items cannot be refunded. To complete your return, we require a receipt or proof of purchase. The item must be in the original packaging. Your item must be unused and in the same condition that you received it. We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Thank you for shopping at The Tri Source!
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